One of the few good things to come from COVID was our introduction to Telehealth. Like most, I was very reluctant to adopt telehealth, however, after giving it a try, I quickly released the major benefits it brings to families seeking support for their child.
Obviously, it’s very convenient. Appointments can be in the comfort of your home, rather than a busy clinic, no waiting in waiting rooms, or collecting children from school and rushing to make an appointment. I regularly have appointments with parents who are at work or on a lunch break, and students (senior students) who are at school. This is also of huge benefit for those in rural areas, and for those that find it difficult to attend appointments in person.
Despite the initial nerves associated with using telehealth, it quickly becomes much less nerve-racking than having to visit a clinic and talk to someone face to face. Children typically find it much easier talking via video, in the comfort of their home, simply using an Ipad, computer or tablet. Over 90% of Simon’s patients surveyed last year were very satisfied with the telehealth service provided, and were happy to use the service again if needed.
Telehealth is also a very cost-effective way of delivering the same service. This has allowed Simon to continue to Bulk-Bill clients with a Mental Health Care Plan. NDIS also supports the use of telehealth.