Initial consultations are for 50 mins. A good part of the first appointment is getting a detailed history of the concerns/issues. Prior to the appointment, it is helpful to think of answers to questions such as “when did you first notice the problem”, “what else was happening at the time”, “has it got worse or better at times”, “what you have tried”, “what makes it worse etc”. Usually by the end of the first session, you will have some things to try aimed at improving the situation. Further sessions may be required, with the average number of appointments being 3 to 6, depending on the type of problem. Appointments are usually most effective if they are spaced a few weeks apart, depending on the situation.
Sessions are relaxed and informal, because problems are far easier to sort out when you are at ease with the person trying to help. But no apologies are made for telling it how it is, as you shouldn’t be paying just to hear what you want to here. If you have a ‘Medicare’ referral/Mental Health Care Plan from your doctor, it is a Medicare requirement that the person named on the referral is present at every appointment. If the child is old enough to sit in the waiting room unattended, or if another adult can sit with a young child, a limited amount of time can be spent discussing issues with a parent without the child present. If you are attending as a private patient, the child does not need to attend every appointment, and Simon welcomes the opportunity for parents to discuss their concerns openly and not in front of the child.
When visiting a psychologist, you should never feel forced or pressured to say anything you don’t want to, nor should you be asked questions that aren’t relevant to the problem. When working out with the psychologist what can be tried to improve the situation, you should feel comfortable that it is right for you and/or your child, and you should understand completely why it should help.
Cancellation and Non-Attendance Policy/Reminder SMS Service
Please understand that any cancelled or non-attended appointment not only costs the practice money, but its also valuable time that other clients could have benefited from. Please also understand that as Simon chooses to bulk-bill his clients, your attendance at the appointment is even more important. Please make every effort to attend every appointment.
Cancellations of appointments where 48 hours notice has not been given, or non-attendance at appointments, will result in a cancellation fee. This fee must be paid prior to further appointments being made.
SMS Appointment Reminders are usually sent a day or two prior to your appointment. This is a courtesy service and we would greatly appreciate a reply as soon as possible to confirm your appointment. Please contact the office if you do not want to receive an SMS Appointment Reminder.